faq

We aim to have our bouquet arrangements through your letterbox within 2-4 days - however, it is hard to be exact with COVID-19 potentially slowing things down..

Great news! We accept all major credit and debit cards, including Visa, Mastercard and American Express.

While our flowers are packed carefully to ensure they arrive as beautiful as when they left us, on a small number of occasions (and for reasons beyond our control) they may get damaged in transit. Should this occur, please contact us so that we can arrange a free replacement at our next available delivery date, or a refund.

All our bouquets are natural and made from real flowers so they will shed a little when they are being moved around and when taking them out of the box. Rest assured, this is completely normal!

We regret to say that we do not currently offer this service. However, we are looking into this for the future!

Dried flowers can last up to 3 years with proper care! Make sure to read our Care Guide to read up on our tips to preserve your gorgeous bouquets.

We can deliver to any address within the United Kingdom.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Post Full of Posies is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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